Zora_ArsovskiZora Arsovskistyle, PhD, Full professor, University of Kragujevac, Faculty of Economics, Head of Department of Statistics and Informatics, Serbia. Her current research interest includes business information systems, management information systems, supply chain management, business process management, decision support systems, business intelligence, e-business, software engineering, and CIM systems. Author and co-author on nine books and monographs, several chapters in scientific monographs, and more 280 articles published in international and national journals and conferences. She is a member of Editorial and Scientific board for several international journals and conferences. In addition, she has taught as a guest lecturer at Cracow University of Economics, Poland. She has participated in seven international projects, ten national scientific projects, and realized more 40 projects of information systems on different ICT platforms.