The Psychological perspective of cosmetologist’s work

Natalya Nikolaeva, Andrey Yakubovich, Tatyana Terekhova, Dina Panchenko, Elena Brovkina, Liudmila Stepanova, Larisa Kondratieva


Background: Cosmetic institutions are an important element in human life, providing the opportunity for personal development. The study aims to analyze psychologist’s competence of cosmetologists and client self-esteem to establish potential ways of psychological contact between a cosmetologist and his/her client.

Methods: A survey of 156 cosmetologists of Irkutsk city and region was conducted to determine awareness and the need to obtain knowledge in the field of psychology and psychiatry for cosmetologists. A training program has been developed that will allow a cosmetologist to expand his/her knowledge in the field of psychological characteristics of patients with a dermatological profile and improve the quality of cosmetology services. Cosmetologists generally uncertainly assess their abilities in recognizing the psychological status, as well as the needs of a patient. A total of 259 female clients were exposed to a mirror gazing technique for psychological correction.

Results: The psychological task of a cosmetologist is to constantly accompany and advise a client. The self-esteem survey revealed a positive shift towards accepting the presence of other people in one’s life and taking a confident and active position in problem-solving.

Conclusions: Systematization of the obtained data will make it possible to distinguish different types of patient characteristics, which is a necessary and indispensable condition for successful correction, not so much cosmetological as psychological. A technique has been developed to deal with a depressive state in patients, including a comprehensive cosmetology-psychological approach divided into 5 stages.


Cosmetologist; Cosmetologist-patient interaction; Psychology; Skin physiology; Statistics.

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